Upload files and recordings

Choose the right destination#

A product resource, a public sales-page image and a private Creator Library recording have different purposes. Upload into the area where you intend to use the file. Private voice-source recordings are not automatically eligible as public sales media.

• Files & resources attaches original material to the product draft.
• Lesson recording belongs to a specific lesson.
• Sales page image belongs to a public page draft and accepts JPEG, PNG or WebP up to 10 MB.
• Sales-page recording accepts MP4 or WebM up to 1 GB.
• Creator Library source material stays private and is reviewed separately for AI context.

Upload, attach and save#

Read the accepted formats and size limit beside the control before selecting a file. Wait for upload completion, then confirm the file appears in the intended draft.

Storage and attachment are separate operations. If a file uploaded but the draft could not save, use the previously uploaded file recovery option rather than uploading the same original repeatedly.

Recover an interrupted upload#

Keep the original file. If the upload fails, check the current control’s limit, file type and connection, then retry from that control. A renamed file does not change its real type.

Detach removes a draft attachment; it is not the same as deleting all stored copies or revoking every historical customer entitlement. Read the confirmation for the exact scope of any removal.

Check the customer route#

Use the member preview to inspect the resource placement. A real buyer test must separately confirm that an entitled buyer can open the file and a signed-out visitor cannot open protected content. Public page publication should expose only the media explicitly selected for that page.